Coronavirus in the UK: National Express suspend all UK coach services

National Express Coaches will fully suspend its national network of services with effect from Sunday night as a result of tighter restrictions and a fall in demand.

The suspension of services will take effect from Sunday night, 23:59pm (Photo: Shaun Fellows).
The suspension of services will take effect from Sunday night, 23:59pm (Photo: Shaun Fellows).

The coach operator, which provides services throughout the UK, will suspend all scheduled coach services as of 23:59 on Sunday January 10.

All customers whose travel has been cancelled will be contacted and offered a free amendment or a full refund.

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Chris Hardy, managing director of National Express UK Coach: “We have been providing an important service for essential travel needs.

"However, with tighter restrictions and passenger numbers falling, it is no longer appropriate to do this."

The operator owned by National Express has promised that all journeys before Monday January 11 will be completed to ensure any passengers making essential journeys are not stranded.

The company has provided a provisional restart date of services as March 1 with tickets on sale now, however, noted this date is under review and subject to change.

Mr Hardy added: “As the vaccination programme is rolled out and Government guidance changes, we will regularly review when we can restart services. We plan to be back on the road as soon as the time is right.

“The whole team at National Express worked incredibly hard throughout 2020 and I want to thank them for their efforts as we pause our services. We will now make sure we are ready to get back behind the wheel as soon as the nation needs us again.”

Regular updates will be provided through the National Express website, social media channels and customer emails.

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